Might be helpful if everytime the program closes/ stops working if you don't loose 57 pages of work?
Mandie Shattuck commented
I just found this program a couple of days ago- and imported 20,000+ words- the app crashed and all is gone. I realized this after a day of inactivity and immediately emailed CS. I still haven't heard back. Why would I be willing to pay for the service of 4.0 if the trial run that they you are trying to upsell basically eliminated all of my work? Inevitably if there is no remedy here I am going to have to find a more reliable program. The fact that 3 days later I have yet to hear from CS tells me that this must not be the program I am looking for.